Here're the answers for all the questions you have — tap a question to expand it.
Please check your reminder email, which includes the meeting instructions for your group as well as your tour guide’s WhatsApp number.
If you need any assistance, you can also contact our customer support via WhatsApp at +886960320022 We’ll do our best to help you get to the meeting point as quickly as possible!
For Food Tour, it includes 12 local cuisines, dessert, and beverages. For Pub Crawl, it includes 4 introductory drinks chosen to represent aspects of Taiwanese history and culture, a guided tour of historical Taiwanese neighborhoods, plus a free club entry. And of course, they both include the tour guide fee.
1. Contact your credit card company to authorize international payments.
2. Try another card if you're using an American Express card.
3. If the payment still doesn't go through, please email us at [email protected] for further assistance. We will get you where you need to be.
1. Please check your junk email folder.
2. Write us an email at [email protected] and we will send you a new one.
Taipei is a rainy city. An umbrella will be very helpful when you're visiting. You can also check the weather forecast for a better, more timely idea.
Please visit our tours page to see live availability and today's schedule!
There's no specific dress code. Shorts and sandals are allowed. Dress in a way that is comfortable for you.
The tours run rain or shine. However, we will cancel tours if the government calls off work due to extreme weather. We will send you an email in the very rare case that a tour gets canceled.
We are happy to give a full refund 24 hours prior to the tour's departure. Within 24 hours of the departure time, you can move your booking to another date. For a refund or to move your tour date, please write us at: [email protected].
We believe that personal satisfaction is the key. That's why, at the end of the tour, you have the joyful opportunity to express your appreciation through a donation that feels just right for you. Typically ranging from $400–$600 TWD ($13–$20 USD) per person, your contribution reflects the incredible journey we'll embark on together!
Please contact us at [email protected] with the size of the group, along with the date and time, and we will give you a quote within 24 hours.
We have a short list of hostels and hotels, depending on your requirements. Please visit this Google Map for all the recommended hostels/hotels!